Return Policy
- Eligibility for Returns
- Items must be unused, unwashed, and in their original condition with tags and packaging intact.
Returns must be initiated within 7 days of receiving the order. - return Items purchased during a sale, clearance, or special promotion are not eligible for return.
How to Initiate a Return?
- Email us at Rajiv6226@gmail.com with your order number and reason for return.
- Our support team will review your request and provide further instructions.
- Pack the saree securely and send it back through a trusted courier service. (Return shipping costs are borne by the customer unless the product is defective or incorrect.)
- Once we receive and inspect the returned item, we will process your refund or exchange.
Refund Policy
- If your return is approved, the refund will be credited within 5-7 business days after we receive the product.
- Orders will be delivered within 3-5 business days
- Refunds will be credited to the original payment method (bank transfer, UPI, or card).
- Shipping charges are non-refundable unless the return is due to our error (wrong or defective product).
Exchange Policy
- If you wish to exchange your saree for a different design, size, or color, contact our team within 7 days of receiving the product.
- Exchanges are subject to product availability.
- If the new saree is of higher value, the price difference must be paid before dispatch.
- You will receive the exchange within 3-5 Business days
Damaged or Incorrect Products
In case you receive a damaged, defective, or incorrect product, we sincerely apologize! Please follow these steps:
- Contact us within 48 hours of delivery with order details and clear images of the product.
- Our team will verify the issue and arrange a free replacement or full refund as per your preference.
